All orders are processed within 24 hours from Monday to Friday (except holidays) subject to validation of payment. Packages are generally dispatched within 2 days after receipt of payment. Whichever shipment choice you make, we will send you a link to track your package online.
Shipping fees include preparation and packing fees as well as postage costs. Preparation fees are fixed, while shipping fees vary according to total weight of the package. We recommend that you combine all your items into one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Packages are sized appropriately and your items are properly protected.
You have the choice between several modes of delivery:
MONDIAL RELAY - Only in Metropolitan France
Packages are delivered in one of the 6000 Relay Points of the Mondial Relay network within 48 to 72 hours*. This delivery is charged 3.90 € incl. VAT and it is free for any order superior or equal to 50€ in Metropolitan France.
LA POSTE - COLISSIMO
Get delivered where you want in Metropolitan France within 48h to 72h*. This delivery is charged from 7.90 € incl. VAT (price varies according to the weight of the package).
*These periods are provided for information purposes only, cinelleparis.com can not be held responsible.
For deliveries outside of Metropolitan France, deliveries are made by La Poste and the price varies according to your destination country.
- Delivery charges in France overseas are :
For Guadeloupe, Martinique, Mayotte, Reunion Island, Guyana from 45€ in Colissimo signature
The delivery fees for foreign countries are :
- Zone A (Germany, Belgium, Luxembourg, Netherlands, Monaco) from 13€ in Colissimo signature
- Zone B (Spain, Italy, United Kingdom) from 16€ in Colissimo signature
- Zone C (Austria, Portugal, Denmark) from 17€ in Colissimo signature
- Zone D (Finland, Sweden, Switzerland, Norway, Liechtenstein) from 16€ in Colissimo signature
- Zone E (Greece, Poland, Czech Republic, Slovakia) from 23€ in Colissimo signature
CHRONOPOST EXPRESS HOME
For all orders placed from Monday to Friday before 2pm, Chronopost offers next-day home delivery in France and from 1 to 3 days in Europe:
Metropolitan France : 9€90
Corsica : 24,60€ extra
DOM-TOM : from 30 to 45€ depending on the zone
Europe : from 14,90 to 16,90 € according to the zone
World: from 40€.
CHRONOPOST RELAIS EXPRESS
Metropolitan France : 6€90 or 3€ for any order over 50€.
Europe : from 8,90 to 12,90€ according to the zone
CLICK AND COLLECT
We offer you the possibility to collect your order for free in one of our stores in the Rhône-Alpes region. If ever, you made a mistake when choosing your delivery, you can contact the customer service by email firstname.lastname@example.org or by phone +33 (0)22.214.171.124.64